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Frequently Asked Questions

If you have more questions, please visit the FAQs page or get in touch

How do I get started?
Sign up for an account, add your website, competitors and prompts during onboarding and Lima will start tracking how you appear across leading AI platforms with your selected (or suggested) prompts. From there, you can add/remove prompts, compare competitors, and review insights from your dashboard.
Why should I track AI search analytics?
AI search is becoming a new discovery channel for brands. Tracking your analytics helps you understand where you appear, how competitors compare, and which changes may improve your visibility and traffic over time.
What are mentions?
Mentions are instances where an AI platform includes your brand in its response to a tracked prompt. They help you understand how often your brand is being surfaced and in which contexts it appears.
Can I use Lima to improve my traffic from AI search platforms?
Yes, Lima helps you identify where your brand is already appearing, where competitors are outperforming you, and what actions may help improve your visibility across AI search platforms over time.
What are URL citations?
URL citations are the links AI platforms reference when generating responses. Tracking them helps you see which pages are being cited, which sources AI systems are using, and where there may be opportunities to strengthen your presence.
Can I invite my team members?
Yes, all plans (except 7-day free trial) are able to invite team members to their workspace. Subscription plans are unique to each workspace, so your subscription allowances (i.e. prompt limit, team limit) are unique to that workspace.
Is there a free trial?
Yes, there's a 7-day free trial (no card required) which gives you access to almost every feature. The only limit is that you cannot invite people to your workspace, otherwise you have full access to the Starter plan during this trial.